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SITUATIONS / EXPLAINED

Using a replacement vehicle unexpectedly

Insurance questions after a breakdown or sudden change of plans.

THE SHORT VERSION

Insurance questions after a breakdown or sudden change of plans.

01 / THE DETAILS

Know whose vehicle you are using

A breakdown or accident can leave you borrowing a car or using a replacement. Ask the provider whether their arrangement includes insurance, for whom and under what conditions. Do not assume an existing policy automatically transfers to a different registration.

02 / THE DETAILS

Look closely at timing

The replacement may be available immediately, but insurance starts only at the time shown in the confirmed documents. If you need to arrange separate cover, check the proposed vehicle and driver with the insurer before collecting it.

03 / THE DETAILS

Check use and excess restrictions

Courtesy-car cover, hire-car insurance and independent short-term insurance are different arrangements. Damage excesses, named driver restrictions and return requirements vary. Record who to call if there is an incident.

GOOD TO KNOW

Common questions

Does my annual policy always cover a courtesy car?

No. Some policies do, subject to conditions; check the actual contract.

Will GreenOnMID arrange any hire car automatically?

No. The quotation journey concerns insurance options, not the supply of a replacement vehicle.