What we collect
To prepare a quotation, we collect vehicle registration and DVLA vehicle information, driver name, date of birth, email address, mobile number, home address, postcode and proposed cover dates. A driving licence number is optional. If you provide it, we also collect the name and date of birth shown on the licence, its issue date and expiry date.
Why we process it
Details may be used for quotation, fraud prevention, payment, insurer fulfilment and customer support where authorised by the applicable agreements and lawful bases.
Protecting your information
New quote records, including optional driving licence information, are encrypted when stored on the server. Licence details are not exposed through the public checkout or quote-status responses. A separate audit log records the quote reference, creation time and whether optional licence details were provided; it does not contain licence numbers or contact details. Your information must only be accessed by authorised personnel for legitimate service purposes.
Storage, retention and your rights
Customer records must be held in durable private storage with restricted access, secure backups and an appropriate retention and deletion schedule. Staging storage is temporary and must not be used for real customer applications. You can contact the data controller to exercise applicable data access, correction or deletion rights.
Launch requirement: supply your verified controller identity, lawful bases, retention schedule, processor and transfer disclosures, and accurate cookie information before collecting customer data.
Postcode lookups and staff access
When you choose to look up a postcode, the postcode is sent to a postcode reference service to suggest an administrative area. This is not a complete postal address lookup. You must confirm your building and street address yourself. Authorised staff may access submitted quote details for customer support and policy administration; access and exports are logged. Please do not enter information you have not been asked to provide.
Customer account access
Customers can access their own saved quotes by verifying control of the email address used at quotation. One-time codes expire after ten minutes. Access is recorded for security, and confidential driving licence data is not exposed through the customer dashboard. Customer records are retained according to our applicable privacy and retention obligations.