Before paying
Use the review step to find errors in your legal name, date of birth, postcode and licence details. If the flow does not let you amend the information, start a new quote or contact support.
HELP / EXPLAINED
Correcting driver details
What to do if a name, address or licence detail is wrong.
THE SHORT VERSION
What to do if a name, address or licence detail is wrong.
After cover is requested
Do not edit a PDF or assume an emailed correction changes the issued policy. The insurer or authorised administrator must accept any amendment. Some changes could affect the premium or eligibility.
Keep a clear record
Note the original policy reference, the exact correction requested and any confirmation. If a mistake relates to the insured driver or vehicle, do not rely on the incorrect certificate while the issue is unresolved.
GOOD TO KNOW
Common questions
Can a spelling mistake matter?
Yes. The insurer needs accurate material information and may require a formal correction.
Does contacting support instantly update insurance records?
No. Updates are subject to the relevant insurer’s processes.